Terms and conditions for the use of the website and the services of guideservice.amsterdam.

This policy is valid from January 1st, 2021. I reserve the right to change any of these terms and conditions at any given time on guideservice.amsterdam.
guideservice.amsterdam is part of M Mende guide services, registered at the Chamber of Commerce in Amsterdam under number 33289028.
All information provided on guideservice.amsterdam is for general information- and entertainment purpose only. 

Privacy Statement

I will not send you any spam and I won’t be selling your personal data to Third Parties or share your personal data with others.
I won’t keep your personal data longer than needed or is obligatory by law.

Collecting data

If you contact guideservice.amsterdam, your name and e-mail address will be (temporarily) saved. I will only use this data to contact you, for example, to confirm your booking or to provide you with the information you requested.

Cookie policy

I don't use tracking cookies.


I reserve the right to publish any and all reviews regarding my services left on social media such as (but not limited to) Facebook and Instagram on guideservice.amsterdam. I also reserve the right to remove without notice any comments left by tour participants on the website if I deem them inappropriate or offensive.

Copyright Policy

This website was created by Hans-Peter Harmsen, using a template from Templated.co released under the Creative Commons. The photos on the website were made by Monique Mende, unless otherwise specified. Unless otherwise noted, I (Monique Mende) am the legal copyright holder of all written material and photos on guideservice.amsterdam and this material may not be used, reprinted, (partially) modified or published without my written consent.


As the guide, I will be responsible for supplying the services outlined on the website, except to the extent that such services cannot be supplied, wholly or partially, owing to circumstances beyond my control. In such cases, I will use my best efforts to supply alternative services and no refunds will be granted provided that the alternatives are comparable to the original services included in the tour cost.
I shall not be responsible for any injury, loss, damage, accident, delay, irregularity or expense arising from strikes, weather, sickness, crime, acts of war or terrorism, governmental restrictions or regulations or from any act or omission on the part of any individual or company furnishing transportation, or any other services to the tour participants; nor shall I be responsible for any injuries, death, damages, loss or delay in any means of transportation or by reason of any event beyond my actual control.


In the event of cancellation of the tour on my part, my liability will be limited to a refund in full of all monies paid by the participants.
In the event of cancellation of the tour on the part of the participant(s) my cancellationfees are as follows:
Cancellation up to 7 days 0%. Cancellation up to 48 hours 50%. Cancellation within 48 hours 100%. Any refunds will be made within 14 days, possible bankcharges will be at the expense of the participant(s).

In participating in the tour you acknowledge and agree to the terms and conditions.